Cheryl Brock is the President of Banner Property Management, the property management arm of Banner Real Estate Group. She oversees operations for the firm’s property portfolio, all Regional Managers, and Compliance, Training, and Revenue Management teams. Prior to her current position, Cheryl was Banner’s Vice President of Operations and a Regional Manager for over six years with a portfolio of seven properties, consisting of 1,436 units in Illinois and Michigan. Cheryl has been with Banner since 2003 and has over 20 years of industry experience, including leasing, resident relations, on-site management, multi-site management for conventional project based section 8 and LIHTC properties, employee training and development, budget preparation, marketing, and financial analysis. Cheryl started her career in property management with Admiral Builders in 1996, working there until she was hired by Banner. She holds designations of Certified Apartment Manager through the National Apartment Association and Certified Occupancy Specialist through the National Council of Housing Management.
Director of Marketing & Training
Lindsey Colby is the Director of Marketing and Training for Banner Property Management. She oversees the training department as well as all digital and social needs for the properties. Lindsey provides operational training while updating the marketing systems and policy manual. She holds her CAM and Certified Trainer designations through NAA and ATD. Lindsey began working for Banner in 2008 and has over 12 years of industry experience, including leasing, on-site management, multi-site management for conventional, project based section 8 and LIHTC properties. Lindsey received her Bachelor of Arts at North Park University in Chicago, IL.
Director of Revenue Management & Property Management Support Specialist
Greg Schwantes serves Banner as the Director of Revenue Management and Property Management Support Specialist. Greg analyzes trends and oversees pricing for our properties that utilize revenue management. Greg is also tasked with assisting the operations team as needed, providing performance analytics, and contributing general administrative support to the onsite teams. Greg was previously employed with Banner as a Property Manager until the summer of 2015. He later rejoined the Banner Team in the spring of 2016 in his current position. Greg possesses industry experience dating back to 2005 and experience managing properties ranging from 230 to 400 units.
Systems Educator & Support Specialist/Compliance
Penny Ennulat is the Systems Educator and Support Specialist in our Training Group, supporting not only new hires but all Property Management and Accounting team members through training, system support, process design, and rollout of new technology initiatives throughout the company. Penny has been with Banner since 2004, attended Indiana University and has over 25 years of progressive operations experience with several major property management firms in over ten metro markets.
Sales & Customer Experience Educator
Colleen LeRose is the Sales & Customer Experience Educator at Banner Property Management who focuses on New Hire Training and Development. Colleen came to Banner in 1994 as an Assistant Property Manager. She was subsequently promoted to Property Manager and Assistant Area Manager to help oversee a portfolio of Banner’s market and affordable communities. She assisted in the initial design of Banner’s LIHTC compliance procedures. Colleen attended Purdue University-Calumet and holds several real estate and property management designations including Certified Occupancy Specialist (Section 8), National Compliance Professional Executive (Section 42), Certified Assisted Housing Manager (Section 8) and ATD Training Certification. She also had her Real-Estate Brokers’ License and is the current President of the Northern Indiana Apartment Council (NIAC) a chapter of the Indiana Apartment Association.
Project Manager & Director of Capital Projects
Ken Eisenbeis is a Project Manager and Director of Capital Projects for Banner Property Management, LLC. Ken has over 36 years of Property Management experience and has a passion for all things mechanical and has a huge DIY philosophy. Ken has been with Banner since 2008. Ken's portfolio includes properties in Missouri/Kansas/Dallas Texas/Ohio and Charlotte North Carolina. In addition to capital projects Ken provides support to the Regional Managers, Property Managers, and Maintenance Teams inside of his portfolio. Ken also provides Capital Improvement budgetary support to the Banner acquisitions team. Ken spear headed the Banner Maintenance Policy and Procedure Manual.
Shawna Lipp joined Banner Property Management in August 2014 as a Regional Manager. Shawna came to Banner with over 16 years of experience in the Multi-Family industry. She has worked in both tax credit and market rate properties. Shawna relocated to the St. Louis Area in December 2010 after spending her professional career split between the Kansas City and San Antonio markets. Shawna began her career in property management in 1998 as a leasing consultant; she then was promoted to Assistant manager, then onto Property Manager eventually moving into the Regional Level role. Currently, the portfolio which Shawna overseas is Missouri, Kansas, and Texas. Shawna is a CAM and CAPS Designate and also holds her HCCP certification. Shawna holds a Board of Directors position with both St. Louis Apartment Association and Missouri Apartment Association. She actively works with them on legislative issues and charitable efforts.
Lynette Vander Heyden joined Banner Property Management in June of 2017 as a
Regional Manager. Lynette came to Banner with over 26 years of experience in the Multi-Family industry. She has worked at both tax credit and market rate properties. Lynette relocated from Chicago in December of 2011 to Raleigh, NC. Lynette began her career in property management in 1992 as a leasing consultant; she then was promoted to Assistant manager, then onto Property Manager eventually moving into the Regional Level role. Currently, Lynette overseas properties in Raleigh, Cary and Charlotte, NC. Lynette holds an ARM designation with IREM.
Caprice Lowenberg joined Banner Property Management in June 2018 as a Regional Manager. Caprice comes to Banner with over 20 years experience in the Multifamily industry at market rate communities. She started her career as a Leasing Consultant and rose to Property Manager, Director of Leasing and Marketing and then onto a Regional Manager. Caprice also has advertising experience working with one of the nation's top ILS providers. Caprice currently oversees the Illinois, Michigan and Wisconsin portion of the portfolio.
Human Resource Director
Mary K. Sullivan, SPHR is the Human Resource Director at Banner Real Estate
Group, LLC. She is responsible for planning, developing, establishing,
implementing, and administering the personnel and human resource management function in accordance with objectives of the organization. Direct human resource functions including staffing, employee orientation, education, and training, management development, employee and labor relations, affirmative action compliance, policies and procedures, workers compensation administration, wage and salary administration, benefits administration, organization development, and employee assistance. Prior to Banner Mary worked as the Vice President/Director of Human Resources at Countryside Bank for 26 years before it was sold to Wintrust Bank. She holds
certifications in Human Resources from the Society of Human Resource
Management (SHRM) and the Human Resources Certification Institute (HRCI).
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