Contact Us for More Information on Homes for Rent in Carol Stream, IL

If you’re looking for more information about our homes for rent in Carol Stream, IL, then you’ve come to the right place. Just fill out our contact form and we’ll get back to you as soon as possible. If you need to talk to a staff member immediately, you can call the leasing office during our business hours. At The Greenway, we take customer service seriously. It’s our pleasure to help you with anything you need as you look for a new place to live. We know that searching through endless apartment listings can be stressful. Get answers when you need them most with our expert team of customer service representatives. We know everything about the local area including how to get around, the best local schools and where to shop. Make the right choice and lease one of our apartment homes for rent in Carol Stream, IL. We know that your experience at The Greenway will be a pleasant one. Contact us today.

COVID-19 Update

YES, we are still available for you!!! Even though our offices are temporarily closed for walk-ins right now, we are meeting with residents and prospective residents by appointment only. We are also providing virtual tours, self guided tours, and assisting our Residents through phone and email. We understand that housing is essential and we are committed to working on ways to still be able to serve and connect with you through these uncertain times.

COVID-19 Frequently Asked Questions:

Is Anyone in the Office?

• Yes, even though our offices are temporarily closed for walk-ins right now, we are meeting with residents and prospective residents by appointment only. Our team is also available by phone and email.

• Due to volume and COVID related policy changes, we are asking all Residents to use the Resident Portal to make rental payments and strongly encouraging the use of the Resident Portal to enter service requests. You can find the link to our portal on our community website.
  

  How Can I View an Apartment Without Visiting the Property in Person?

• Check out the Galleries section on our website for virtual tours and photos.

• View our Floor Plans on our website

• Contact our Leasing Office and we would love to conduct a virtual tour with you or talk you through self guided touring options!
  

  How Do I Pay My Rent?

• We’re directing everyone to pay through their Resident Portal accounts on our website. If you do not have a Resident Portal account and have any questions about setting one up, please contact the office by phone or email and we would love to help!
  

  How Do I Contact the Office Electronically?

• Call us at the number on our website.

• If you’re a resident, you can e-mail us from your Resident Portal account.

• Complete the Contact Us form on our website.
  

  What If I Have a Maintenance Request?

• You can enter a service request on our Resident Portal or you can call or email the office with the request.

• Please call the office number and dial the appropriate number in the prompts for any After Hours Emergencies, should they arise.
  

  I Have a Scheduled Move-In/Move-Out, Can That Still Happen?

• Yes! Please contact us to schedule an appointment or discuss potential renewal options.
  

  Are Amenities Open?

• Please check with the on-site team directly as this varies state by state.
  

  Is the Office Accepting packages?

• At this time, we are directing deliveries to individual apartments. Where applicable, package lockers are accessible.
  

  How Can I Stay Connected?

• Make sure that the office has your correct email address so that you are receiving email correspondence as it is sent out to the Community.

• Follow us on Facebook and Instagram so that you do not miss out on Community networking and organized virtual Resident Events!