Banner teams started 2019 Q1 with some pretty incredible shop scores! These shops portray Banner’s focus on customer service and how amazing our team members are at following through with our mission. We are so proud! Here is what our shoppers said about our leasing associates:

Villagebrook Apartments – Carol Stream, Illinois: Villagebrook Apartments received a total score of 97.5% and a benchmark score of 100% on their January 2019 shop. The shopper said the leasing consultant was friendly, assertive, and confident…made the tour fun and engaging…interaction didn’t feel forced or routine…was approachable and knowledgeable…was a great communicator…overall impression was simply great…based on the leasing consultant’s presentation, I would have leased at Villagebrook!

Stonewood Village Apartments – Madison, Wisconsin: Stonewood Village received a 94% total score and 90% benchmark score on their January 2019 shop. The shopper said the leasing consultant was professional and curious…organized and excited to show me around…created rapport easily…was very good at demonstrating…very welcoming…I would have leased at Stonewood Village, based on the presentation of the leasing consultant!

The Lincoln – Raleigh, North Carolina: The Lincoln Apartments received a total score of 91.5% and a benchmark score of 90% on their February 2019 shop. The shopper said the leasing consultant was very friendly and nice…made me feel very comfortable…was professional throughout visit…made The Lincoln sound delightful to live…informed me all about the apartment and community…based on the leasing consultant’s presentation, I would have leased at The Lincoln!

Whisper Hollow Apartments – Maryland Heights, Missouri: Whisper Hollow Apartments received a total score of 93% and a benchmark score of 90% on their February 2019 shop. The shopper said the leasing consultant was friendly, prepared and professional…had an outgoing personality and was respectful…did good at showcasing model…had excellent phone skills…tailored her presentation to my needs…I quite enjoyed my visit…based on the leasing consultant’s presentation, I would have leased at Whisper Hollow!

Tradition at Stonewater – Cary, North Carolina: Tradition at Stonewater received a total score of 90% and a benchmark score of 90% on their February 2019 shop. The shopper said the leasing consultant was friendly and pleasant…was professional, charming and engaging…was knowledgeable, sincere and genuine…made community feel like home…was enthusiastic and made me feel welcome…I would have leased at Tradition at Stonewater based on the leasing consultant’s presentation!

Enclave at Winghaven – O’Fallon, Missouri: Enclave at Winghaven received a total score of 93.5% and a benchmark score of 90% on their February 2019 shop. The shopper said the leasing consultant was professional, thorough, and friendly…showed great interest in helping me…offered a positive and detailed presentation…was welcoming and interested in helping me…overall attitude was positive…I would have leased at Enclave at Winghaven based on the leasing consultants presentation!

Fountain Square Senior Apartments – Waukegan, Illinois: Fountain Square Senior Apartments received a total score of 92.5% and a benchmark score of 90% on their February 2019 shop! The shopper said the leasing associate was very cheerful and professional…was detailed and very knowledgeable…was pleasant and made a very good impression…I would have leased a Fountain Square based on the leasing associate’s presentation!

Stonewood Village Apartments – Madison, Wisconsin: Stonewood Village received a total score of 91% and a benchmark score of 90% on their March 2019 shop! The shopper said the leasing associate was friendly and professional…had an upbeat, energetic tone…provided good information…was friendly and easy to talk with…was confident in the information provided…did great at being prepared…was professional the entire time…base on the presentation by the leasing associate, I would have leased at Stonewood Village Apartments!

Westview Apartments – St. Joseph, Michigan: Westview Apartments received a total score of 99% and a benchmark score of 100% on their March 2019 shop! The shopper said the leasing associate was very engaging and showed interest in helping…was very good at creating report, demonstrating, and closing…was very welcoming and showed me all they have to offer…I would have leased at Westview Apartments based on the leasing associate’s presentation!