Contact Us About Our Apartments for Rent in Vernon Hills!

Reserve an Apartment for Rent in Vernon Hills, IL

If you’re looking for spacious, affordable apartments for rent in Vernon Hills, Emerald Pointe is the place for you! We know that you’ll love our open-style floor plans and convenient on-site features. You can simplify your housing search by contacting one of our leasing consultants today. A member of our team will be glad to help you find exactly what you’re looking for. You can schedule a tour of the community, learn more about the application process, or reserve one of our apartment homes online.

If you have any questions, you can send us an email or give us a call at our leasing office during business hours. We believe that everyone deserves a better customer service experience. With so many ways to connect, looking for apartments for rent in Vernon Hills just got a lot easier. Learn more about the Emerald Pointe community and contact us today!

COVID-19 Update

YES, we are still available for you!!! Even though our offices are temporarily closed for walk-ins right now, we are meeting with residents and prospective residents by appointment only. We are also providing virtual tours, self guided tours, and assisting our Residents through phone and email. We understand that housing is essential and we are committed to working on ways to still be able to serve and connect with you through these uncertain times.

COVID-19 Frequently Asked Questions:

Is Anyone in the Office?

• Yes, even though our offices are temporarily closed for walk-ins right now, we are meeting with residents and prospective residents by appointment only. Our team is also available by phone and email.

• Due to volume and COVID related policy changes, we are asking all Residents to use the Resident Portal to make rental payments and strongly encouraging the use of the Resident Portal to enter service requests. You can find the link to our portal on our community website.
  

  How Can I View an Apartment Without Visiting the Property in Person?

• Check out the Galleries section on our website for virtual tours and photos.

• View our Floor Plans on our website

• Contact our Leasing Office and we would love to conduct a virtual tour with you or talk you through self guided touring options!
  

  How Do I Pay My Rent?

• We’re directing everyone to pay through their Resident Portal accounts on our website. If you do not have a Resident Portal account and have any questions about setting one up, please contact the office by phone or email and we would love to help!
  

  How Do I Contact the Office Electronically?

• Call us at the number on our website.

• If you’re a resident, you can e-mail us from your Resident Portal account.

• Complete the Contact Us form on our website.
  

  What If I Have a Maintenance Request?

• You can enter a service request on our Resident Portal or you can call or email the office with the request.

• Please call the office number and dial the appropriate number in the prompts for any After Hours Emergencies, should they arise.
  

  I Have a Scheduled Move-In/Move-Out, Can That Still Happen?

• Yes! Please contact us to schedule an appointment or discuss potential renewal options.
  

  Are Amenities Open?

• Please check with the on-site team directly as this varies state by state.
  

  Is the Office Accepting packages?

• At this time, we are directing deliveries to individual apartments. Where applicable, package lockers are accessible.
  

  How Can I Stay Connected?

• Make sure that the office has your correct email address so that you are receiving email correspondence as it is sent out to the Community.

• Follow us on Facebook and Instagram so that you do not miss out on Community networking and organized virtual Resident Events!